Home » Privacy Policy for Chem-Dry Malaysia
This Privacy Policy outlines how Chem-Dry Malaysia (referred to as “we,” “us,” or “our”) collects, uses, discloses, and manages your personal information. We are committed to safeguarding your privacy and ensuring compliance with the laws and regulations applicable in Malaysia. By accessing and using our website, you consent to the terms and practices described in this Privacy Policy.
We may collect the following types of personal information when you interact with our website:
- Contact Information: This may include your name, email address, phone number, and postal address when you fill out forms or contact us through our website.
- Payment Information: If you make payments for our services online, we may collect payment details such as credit card information.
- Service Information: We may collect information related to the services you request from us, including the type of service, location, and specific requirements.
- Usage Information: We collect data related to your interaction with our website, including IP addresses, browser type, operating system, and browsing behavior.
We use your personal information for the following purposes:
- To provide you with information and services you request from us.
- To process payments for services.
- To communicate with you, respond to inquiries, and provide customer support.
- To improve our website, services, and user experience.
- To send you promotional materials, updates, and newsletters with your consent.
- To comply with legal obligations and protect our rights and interests.
We may share your personal information with third parties for the following purposes:
- Service Providers: We may share your information with service providers who assist us in providing our services, processing payments, or managing our website.
- Legal Requirements: We may disclose your information to comply with legal obligations, enforce our policies, or respond to legal requests.
- Business Transactions: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
We may use cookies and similar tracking technologies to collect information about your browsing activities on our website. You can manage your cookie preferences through your browser settings.
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet is entirely secure, and we cannot guarantee the security of your information.
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request corrections to inaccuracies in your personal information.
- Deletion: You can request the deletion of your personal information, subject to legal requirements.
- Opt-Out: You can opt-out of receiving promotional communications from us.
If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us:
Chem-Dry Malaysia Sdn. Bhd.
336 Jalan Midah Besar,
Taman Midah. 56000.
Kuala Lumpur.
Malaysia
Tel: +603 – 91713122
Email: sales2@chemdry.com.sg
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the updated Privacy Policy on our website. Please review this Privacy Policy periodically.
Last Updated: 31 January 2024
*Based on results of studies conducted by independent laboratories of the Chem-Dry HCE (Hot Carbonating Extraction) and P.U.R.T. (Pet Urine Removal Treatment). Allergens tested were dog and cat dander and dust mite matter. Pet odor results based on testing with the most common odor sources found in dog and cat urine. Figures are an average across multiple tests.
**In independent laboratory studies, the Chem-Dry HCE cleaning process reduces surface non-living allergen matter from cats, dogs, and human dust mites when measured from pre clean to 24 hours post clean and airborne non-living allergen matter from cats and dogs when measured from pre clean to 24 hours post clean.
Chem-Dry Malaysia
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